Privacy Policy
INTRODUCTION:
Your privacy is important to us, so through this document, we explain what data we collect from users, how we use it, and for what purposes, among other things. Those over 14 years of age may register as users without the prior consent of their parents, guardians, or legal representatives. In the case of minors under 14 years of age or those identified as "legally incapable," we will always require parental consent, guardian, or legal representative.
For your information, we will never ask for more information than we actually need for the requested services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for any purpose not previously indicated.
As a user, you should carefully read this Privacy Policy regularly, and whenever you enter your personal data, as this document may be modified. The provider may modify any information that may appear on the website to comply with regulations or update the policy. There is no obligation to notify or inform users of these obligations; publication on the provider's website is sufficient.
DATA CONTROLLER:
Identity: ARTUS OBERFLÄCHEN SOLUTIONS, S.L. (also the provider)
NIF: B05319405
Postal address: Passeig Joan de Borbó, 92, 08039, Barcelona
Email: artus.solutions@artus.eu
ARTUS OBERFLÄCHEN SOLUTIONS, S.L., as the party responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other current regulations on the protection of personal data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity, and availability of the data entered.
DATA COLLECTION METHOD AND DATA WE COLLECT: The data we collect and how we obtain it is as follows:
Using the contact form: name, email, postal code, telephone number,
Specially protected data categories are not processed. For the purposes described herein, Spanish law will apply, to which the parties expressly submit. The Courts and Tribunals of Barcelona will be competent to resolve all disputes arising from or related to its use.
PURPOSE OF PROCESSING:
Your personal data will only be used for the following purposes, provided that you provide your consent for each purpose in the corresponding section of the website:
Contact form: to respond to inquiries and/or provide information requested by the User;
WhatsApp: The processing of data regarding individuals who submit a query through WhatsApp by ARTUS OBERFLÄCHEN SOLUTIONS, S.L. will be governed by this section, as well as the terms of use, privacy policies, and access regulations applicable to the application, which are applicable in each case and previously accepted by the user. ARTUS OBERFLÄCHEN SOLUTIONS, S.L. will process your data for the purpose of properly managing your query, as well as for any other administrative purposes related to the service. The use of ARTUS OBERFLÄCHEN SOLUTIONS, S.L.'s WhatsApp account is prohibited for sending content other than that necessary to respond to the query and that is illegal under national or international regulations, violates the fundamental rights of individuals, and generally contravenes the principles of legality, honesty, responsibility, privacy, consumer protection, and intellectual and industrial property rights.
Other purposes:
Carry out the commercial, administrative, tax, and accounting procedures required by current legislation;
Obtain your opinion and improve the services provided by the website;
Conduct website usability analyses through cookies (mentioned in the cookie policy);
Social media: the use of social media is specified in the corresponding section.
The photographs posted on the website are the property of ARTUS OBERFLÄCHEN SOLUTIONS, S.L.
You may revoke your consent at any time by sending a letter with the subject "Unsubscribe" to the email address provided.
In accordance with the LSSICE (Spanish Law on the Use of Personal Data), ARTUS OBERFLÄCHEN SOLUTIONS, S.L. does not engage in spam practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications received from the provider, the user has the option to withdraw their express consent to receive our communications.
We will not process your personal data for any purpose other than those described, except by legal obligation or court order.
You will not be subject to decisions based on automated processing that affect your data.
LEGAL BASIS FOR PROCESSING
The legal basis for data processing is your consent, given when you provide your data in the corresponding form to carry out the purposes, by checking the box.
Failure to provide the requested personal data or failure to accept this privacy policy makes it impossible to achieve the purposes described above.
In cases where there is a prior contractual relationship between the parties, the legitimacy for the performance of the administrative, tax, accounting, and labor obligations required by current legislation will be the prior existence of the commercial relationship established between the parties.
The prospective or commercial offer of products and services is based on the consent requested; under no circumstances will the withdrawal of this consent condition the execution of the subscription contract.
DATA RETENTION PERIOD:
Your data will be retained for the duration of the business relationship with us or for the duration of your business relationship with us, or for the duration of your exercise of your right to erasure, objection, or restriction of processing. However, we will retain your data for the legally established periods in the applicable provisions.
RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:
ARTUS OBERFLÄCHEN SOLUTIONS, S.L. does not transfer or communicate data either within or outside the EU. The provider will only provide information to law enforcement agencies under a court order or as required by law, without prejudice to the ability to block or cancel your account if there is evidence of the user committing a crime. The information provided will be only that which the provider has at that time.
The information you provide to us through this website will be hosted on the servers of ARTUS OBERFLÄCHEN SOLUTIONS, S.L., contracted to the company that provides the website hosting service. The processing of the entity's data is regulated by a data processor agreement between the provider and this company.
RIGHTS OF DATA SUBJECTS:
As a data subject, you may request the exercise of the following rights from ARTUS OBERFLÄCHEN SOLUTIONS, S.L. by submitting a letter to the postal address in the header or by sending an email to artus.solutions@artus.eu, indicating the subject: "DATA PROTECTION: RIGHTS OF DATA SUBJECTS."
Rights:
Right of access: allows the data subject to know and obtain information about their personal data being processed.
Right to rectification or deletion: allows errors to be corrected and data that is found to be inaccurate or incomplete to be modified.
Right to erasure: allows data to be deleted if it is inadequate or excessive.
Right to object: the data subject's right to have their personal data not processed or to have it ceased.
Restriction of processing: involves marking the retained personal data in order to limit its future processing and to exercise or defend legal claims.
Data portability: providing the data subject with the data being processed so that they can transmit it to another controller without hindrance.
Right not to be subject to automated individual decision-making (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects you.
As a user, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.
You also have the right to lodge a complaint with the supervisory authority if you believe that your rights regarding data protection may have been violated (aepd.es).
ADDITIONAL INFORMATION
SECURITY MEASURES:
The data you provide will be treated confidentially. The provider has adopted all necessary technical and organizational measures and levels of protection to guarantee the security of data processing and prevent its alteration, loss, theft, unauthorized processing, or access, in accordance with the state of the art and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording of files, programs, systems, or equipment, premises, and centers comply with the integrity and security requirements and conditions established in current regulations.
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.
SOCIAL MEDIA
We inform you that ARTUS OBERFLÄCHEN SOLUTIONS, S.L. may have a presence on social media. The processing of data regarding individuals who become followers on social media (and/or create any links or connection actions through social media) of the official pages of ARTUS OBERFLÄCHEN SOLUTIONS, S.L. will be governed by this section, as well as by the terms of use, privacy policies, and access regulations pertaining to the applicable social media platform in each case and previously accepted by the user.
ARTUS OBERFLÄCHEN SOLUTIONS, S.L. will process your data for the purposes of properly managing your presence on the social media platform, providing information about the provider's activities, products, or services, and for any other purpose permitted by the social media regulations.
The publication of content is prohibited:
- That is allegedly unlawful under national, EU, or international regulations, or that involves allegedly unlawful activities or violates the principles of good faith.
That violates the fundamental rights of individuals, is discourtesy of online courtesy, is annoying, or may generate negative opinions among our users or third parties, and in general, any content that ARTUS OBERFLÄCHEN SOLUTIONS, S.L. considers inappropriate.
- And in general, that violates the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection, and intellectual and industrial property rights.
Furthermore, ARTUS OBERFLÄCHEN SOLUTIONS, S.L. reserves the right to remove, without prior notice, any content deemed inappropriate from the website or corporate social network.
In any case, if you submit personal information through the social network, ARTUS OBERFLÄCHEN SOLUTIONS, S.L. will not be liable for the security measures applicable to this platform. Users should consult the corresponding specific terms and conditions of the network in question if they wish to know them.
CHANGES TO THIS PRIVACY POLICY
ARTUS OBERFLÄCHEN SOLUTIONS, S.L. reserves the right to modify this policy to adapt it to new legislation or case law.
REVOCABILITY
The consent given, both for the processing and for the transfer of data subjects' data, may be revoked at any time by notifying ARTUS OBERFLÄCHEN SOLUTIONS, S.L. under the terms established in this Policy for the exercise of rights. This revocation will under no circumstances be retroactive.
LEGISLATION
Generally, the relationship between ARTUS OBERFLÄCHEN SOLUTIONS, S.L. and the Users of its online services, present on this website, are subject to Spanish law and jurisdiction, to which the parties expressly submit. The Courts and Tribunals of Barcelona shall have jurisdiction to resolve all disputes arising from or related to its use.